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Delivering Safer Homes Through Connected Housing & Repairs Intelligence
Identify damp & mould earlier. Deliver better repairs. Strengthen Awaab's Law compliance. Prevent harm.
Awaab's Law Requires a More Proactive Approach
The information needed to prevent resident harm often already exists. The challenge is connecting it before it's too late.
Awaab's Law has fundamentally changed how housing providers identify, assess and manage housing risk. Phase 1 has introduced demanding timescales for damp & mould assessment, investigation and repair. Phase 2 extends those expectations, increasing the need to use all available information to identify, assess and prioritise risk before harm occurs.
Engage-Me connects resident, property and operational intelligence with AI, Remote Video Assistance and intelligent resident engagement to help housing providers accelerate damp & mould triage, improve first-time fix, reduce repeat and chained repairs, identify hidden housing risk and make better operational decisions in real time—supporting earlier intervention, stronger Awaab's Law compliance and better outcomes for residents.
Delivering Better Outcomes Across Social Housing
Every repair, resident interaction and housing concern generates valuable intelligence. Engage-Me connects that intelligence across your existing systems to help teams identify risk earlier, prioritise action and deliver better outcomes under Awaab's Law and beyond.
Whether you're tackling damp & mould, improving first-time fix, reducing no access or identifying emerging housing risk, our connected AI platform helps frontline teams make faster, more informed decisions while creating a stronger evidence base for compliance.
Deliver Awaab’s Law with Confidence via Intelligent Triage
Deliver Phase 1 and Phase 2 through intelligent remote video assessment, dynamic risk scoring and intelligent scripting across damp and mould and the wider HHSRS hazards. Open reporting through WhatsApp, SMS, email, Telegram and Facebook—then assess vulnerability, prioritise urgent cases and filter lower-risk demand to reduce pressure on frontline services.
See the problem. Score the risk. Prioritise action. Reduce service demand.
Move from Reactive to Proactive Awaab’s Law Risk Management
Predict emerging risks, uncover warning signs hidden within your data and integrate resident risk intelligence to identify where intervention is needed. Act before issues are reported, prevent harm, reduce service demand and stop Awaab’s Law cases from becoming another backlog. Use risk and harm intelligence to target retrofit investment where it will have the greatest impact.
Uncover risk. Intervene earlier. Prevent harm. Reduce hazard caseload.
Building Connected Housing Intelligence
Create one connected intelligence layer across your existing systems—giving staff the resident, property and service context needed to make better decisions, prioritise action and deliver better outcomes.
One organisation. One connected understanding.
Reduce Your Repairs Backlog—and Prevent It Growing Again
Respond to the additional pressure Awaab’s Law Phases 1 and 2 place on repairs resources. Reduce existing backlogs and control new demand through intelligent diagnosis, remote resolution and operational repairs intelligence. Improve first-time fix, de-escalate avoidable emergencies, identify repeat and chained repairs, and give operatives better information before they arrive.
Fix more first time. Identify repeaters. Resolve more remotely. Reduce demand.
Engage-AI
Reducing Compliance Related No Access
Reduce no access by understanding resident behaviour and tailoring engagement. Overcome language barriers and move compliance appointments from prescriptive slots generated by the repairs system to confirmed, mutually agreed appointments. Use WhatsApp, SMS and other digital channels supported by AI to simplify communication and rescheduling. and maintain a complete evidence trail demonstrating reasonable endeavours under Awaab’s Law.
Engage smarter. Improve access. Evidence.
Data Led , AI Enabled Repairs Intelligence Strategy
Work with us to assess your current capabilities, identify opportunities across repairs, housing risk and resident services, and build a practical roadmap for becoming a more proactive, intelligence-led organisation, helping you move from insight to impact.
Assess. Prioritise. Transform.
One Connected Platform. Unlimited Possibilities.
While each outcome can be delivered independently, the real power of Engage-Me comes from connecting intelligence across your organisation. Our platform brings together AI, connected data, remote assessment and intelligent resident engagement to help teams make better decisions, respond faster and deliver safer outcomes.
Whether you're responding to damp & mould, improving repairs, reducing no access or identifying emerging housing risk, every capability shares the same connected intelligence layer—creating one version of the truth across residents, properties and services.
AI-powered remote video assessment and intelligent triage for damp & mould and repairs.
Intelligent engagement that improves access and evidences every interaction.
Identifies & predicts hidden and emerging risk & adopts a proactive approach to Awaab's Law.
Uses AI to improve diagnosis, first-time fix, operational performance & reduce repeaters
The connected intelligence layer that brings together resident, property and operational information.
Why Engage-Me
Built for Social Housing
Purpose-built to help social landlords tackle damp & mould, improve repairs, strengthen Awaab's Law compliance and prevent harm.
Connected Housing Intelligence
Connect property, resident and operational intelligence across your existing systems to create one trusted intelligence layer.
Secure, Scalable Platform
Built on our secure, cloud-native platform with open APIs, AI orchestration and enterprise-grade security—designed to integrate with your existing housing technology rather than replace it.
Responsible & Private AI
Partnership, Not Just Software
Designed with transparency, human oversight and enterprise-grade security. Deploy AI securely while maintaining control of your data, with private processing options and clear governance.
We work alongside your teams to deliver measurable outcomes, helping you develop a practical roadmap for becoming a more proactive, intelligence-led organisation.