AI Powered, Data Driven
RepairsAI from EngageMe, is powered by cutting-edge Artificial Intelligence (AI) and Machine Learning (ML) technology. It delves deep into your repairs, asset & customer data, helping you to increase the quality of repairs, reduce unwanted repeat visits and predict & act on properties most at risk from damp & mould. The result- fewer overall visits, happier customers & increased safety & compliance.
Drive Satisfaction Up and Repeat Visits & Complaints Down
Traditionally repairs metrics have been biased towards “speed of repair”, but unnecessary repeat visits drive high numbers of complaints & disrepair claims. By understanding the drivers of repeaters & chained repairs we help you reduce unnecessary visits.
How It works
We make sense of your repairs and asset data to help you deliver better repairs & customer outcomes.
Collect & Transform
RepairsAI collects, integrates & transforms data from your existing systems in real-time, with features to address any data quality issues that may exist.
Understand & Predict
Cutting edge ML models analyse & turn your unstructured data into actionable insights, driving positive outcomes.
Enrich
Additional information can be collected through the RepairsAI engagement module & build into the model.
Deploy & Act
Actionable insights are operationalised & integrated into repairs, scheduling & mobile solutions & customer engagement flows .
Solution Features
End to end, AI transformational capability covers the complete lifecycle from building the data model, to end user deployment.